Hamburg, GermanyInternational logistics

Hi, I'm Ela.

I turn operations into clear decisions.

M.Sc. candidate in International Logistics & Transportation Management with experience in contract coordination, customer operations and data-led process improvement.

Explore selected work Contact Résumé inLinkedIn

Hamburg

Based in Germany

M.Sc. candidate · 2025—27

International Logistics & Transportation Management

Selected work

Operational questions, made visible.

Three analytics case studies that move from raw data to a focused operational decision.

Transport reliability

Global Shipping Performance

Consolidated 180,519 order-item records into 65,752 orders to compare schedule reliability, late days, cancellations and regional delay exposure.

DataCo65K ordersPower BI

View case studyDownload workbook

Northstar · DataCo

Schedule reliability

—

on schedule

65,752 ordersActual vs. network

Demand intelligence

Inventory & Demand Planning

Cleaned 1,067,371 UCI Online Retail II transactions and analysed 250 high-value products with ABC classification, returns and a rolling forecast.

UCI dataset250 productsABC analysis

View case studyDownload workbook

Stockwise · UCI

Observed demand

—

units

250 SKUsActual + forecast

Process performance

Warehouse Operations

Built a reproducible synthetic dataset of 10,080 events across 1,680 orders and six process stages to identify cycle-time bottlenecks.

10K eventsExcelPower BI

View case studyDownload workbook

Floorpulse · 10K events

Hourly flow performance

—

units/hour

10,080 eventsActual vs. target

Additional academic work

Smaller studies, useful foundations.

SAP S/4HANA Cloud Public Edition · 2026

SAP S/4HANA Procurement & Inventory

Completed a documented procure-to-pay flow for 500 PackagingBox units: requisition, purchase order, goods receipt and supplier invoice.

Jan 2022 — Apr 2022

Process Manual | Litos Sweets Brigadeiros y Más

Standardised a manufacturing and home-delivery logistics process manual using ISO 9001 principles.

Additional academic work · 2021

CYD Store & Lácteos Victoria

Explored logistics improvement, management audit and an order-management prototype.

Professional profile

Structured thinking for complex operations.

I bring together operations experience, customer-facing coordination and analytical thinking. My work focuses on making processes easier to understand, records more reliable and decisions more actionable across international environments.

Currently deepening my expertise in maritime logistics, global supply chains and data-driven decision-making through my master’s degree in Hamburg.

Contract coordination

Inventory monitoring

Process optimisation

Data analysis

International stakeholders

Compliance checks

Experience

Built through coordination, precision and service.

Nov 2024 — Oct 2025

Contract Coordinator

Alonso & Alonso Attorneys at Law

Houston, USA · Remote

Processed approximately 45 contract cases per week — about 2,300 over one year — with an average one-hour processing time.
Reviewed agreements and supporting documents with a 90% first-pass completeness rate.
Maintained audit-ready CRM and document-management records across international workflows.

Apr 2023 — Oct 2024

Results Associate

Results CX

Tegucigalpa, Honduras

Managed approximately 70 warranty, return and refund cases per day, resolving 90% at first contact.
Maintained an 85% quality score while meeting SLA targets.
Documented decisions in CRM and escalated complex cases to internal teams.

Jul 2022 — Dec 2022

Operations Assistant

El Sotanillo

Tegucigalpa, Honduras

Coordinated approximately 100 orders per week with seven suppliers, maintaining 100% on-time delivery.
Redesigned labelling and packing with a pick-to-light method, increasing throughput by 140% with zero recorded errors.
Reconciled physical stock against inventory records and reported corrective actions.

Education

A foundation in operations. A focus on global logistics.

Expected 2027

M.Sc. International Logistics and Transportation Management

University of Europe for Applied Sciences

Hamburg, Germany

Maritime logistics · Global supply chains · Data-driven decision-making

2018 — 2023

B.Sc. Industrial and Operations Management

Central American Technological University (UNITEC)

Tegucigalpa, Honduras

Operations research · Process optimisation · Quality management

Skills & languages

The toolkit behind the work.

Logistics & operations

Supply chain coordination
Inventory monitoring
Contract management
Process optimisation
ISO 9001

Data & systems

Excel
Power Query
Power BI
DAX
SAP S/4HANA
CRM & DMS

Web & visualisation

React
TypeScript
Tailwind CSS
Recharts

Languages

Spanish · Native
English · C2
German · B1, improving through private lessons
Portuguese · B1

Contact

Let's improve how goods, data and decisions move.

Interested in international logistics, supply chain and operations opportunities in Hamburg and beyond.

garciaela1968@gmail.com

LinkedIn Résumé